salesforce CUSTOMIZATION / administration / CONSULTANCY

1. Salesforce Configuration: Building object model, layouts designing, workflow designing, process automation. All type of clouds configuration.


2. Salesforce Integration: Any application integration with salesforce by using Api's or connectors.


3. Salesforce Development / Lightning aura components / Web Components Any application building & customization using apex, visualforce, lightning.


4. Salesforce Training: Conduction of salesforce training with best material.


Any salesforce related work.

Let me know your requirement and get your sophisticated solution immediately.


  • Ensuring optimal performance of Salesforce systems and products.

  • Upgrading and configuring Salesforce systems for optimized integration.

  • Managing Salesforce roles, profiles, sharing rules, workflows, and groups.

  • Importing sales department leads, contacts, and other data.

  • Maintaining the Sales Cloud, as well as building custom reports and dashboards.

  • Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.

  • Evaluating and installing new Salesforce releases, as well as providing training and support.

  • Documenting processes, including error reports and changes to field history tables.

  • Preparing reports for Sales and other departments.


Key Duties & Responsibilities

  • Serve as primary system administrator for the Salesforce.com environment with 1000+ users

  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks

  • Complete regular internal system audits and prepare for upgrades

  • Manage Salesforce.com data feeds and other integrations

  • Coordinate the evaluation, scope and completion of new development requests.

  • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities

  • Assist in training of new users, and grow the Salesforce.com skill set across the organization

  • Effectively act as the liaison between our users, vendors and the application development teams

  • Work independently with members of the user community to define and document development requirements

Skills Required

  • Excellent project management skills and a positive attitude

  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

  • Creative and analytical thinker with strong problem-solving skills

  • Must demonstrate exceptional verbal and written communication skills

  • Must demonstrate ability to communicate effectively at all levels of the organization

  • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes

Experience Required

  • Minimum two years of experience as a Salesforce.com administrator

  • Sales Cloud, Service Cloud and Developer certifications preferred

  • Proven ability to design and implement new processes and facilitate user adoption.

  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity

  • Strong understanding of Salesforce.com best practices and functionality

  • Strong data management abilities

  • A documented history of successfully driving projects to completion

  • A demonstrated ability to understand and articulate complex requirements

  • Experience with nonprofit processes preferred

  • Previous experience working in a SCRUM or agile environment preferred